Alarms

Lizard provides an alarm feature that sends notifications via sms or email when newly processed values of timeseries or temporal rasters exceed a threshold. It is used to notify people of events that may require action, for instance an upcoming rain event or flood.

The alarm management screens are found at https://demo.lizard.net/management/#/alarms.

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The configuration has a variety of options to generate relevant notifications with messages that include the specifics of the event.

Notifications

Behind the Notifications tile you find the overviews of existing raster and timeseries alarms for your organisation and their status (active/inactive). The ‘NEW ITEM’ button leads you to the form to register a new alarm. We go through some of the options that the system provides, to explain them in detail.

Selecting a raster

Raster alarms are set on temporal rasters. These can be part of a scenario, a single source raster or a Geoblock. An alarm is set for one point location intersecting this temporal raster.

You can type in the field to search in the names of available rasters. Once a raster is selected the map below the field will show the spatial extend. There are three options to select a point location:

  • Simply clicking on the map

  • Search for an asset to use its location

  • Fill in (or adjust) the coordinates in the fields below the map (in WGS84)

Selecting a timeseries

Timeseries often do not have a clear name or code by themselves. That is why we start with looking up the asset it relates to. Once the asset is selected it should be easy to select the timeseries from the list of related objects.

Relative start and end

The user doesn’t always want to receive alarms for the whole period of newly processed data. For instance, for operational flood models that start calculating some hours in the past, you may only be interested in what is simulated in the future.

To only analyse the relevant part of your data you can set relative start and end. They are set relative to The figure below gives a schematic overview of how this method works.

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If these fields are left empty the trigger check is done on the complete data frame of newly processed data.

Snoozing option

Alarms may sometimes be triggered unwantedly, for instance when data briefly spikes. The snoozing option allows the user to set the number of consecutive occurrences of the trigger before a notification is sent. It is set for both raising the alarm and the withdrawal. Default is 1 (trigger at first occurrence).

Contacts and Groups

The recipients of alarm notifications are configured in the Contacts screen, with their phone number and/or email address. Each contact can be part of multiple Groups, which in turn can be used in multiple alarms. So no need to do a whole lot of data duplications of contact info.

Templates

The notification messages are configured with Templates. There is a difference in setting up Email and SMS Templates:

  • Email: Supports both plain text and HTML and are not limited in length

  • SMS: Plain text with maximum length of 160 characters (after substitution of variables)

You can use a number of variables to enrich the content of the notifications and make them applicable to different alarms. The variables contain options for including the name of the receiver and details about the alarm at hand.

The option “No further impact” determines that a message is used specifically to notify when an alarm is fully withdrawn. This type of message can be set in addition to a standard message to let receivers know that the situation has settled down. This often requires a different text and therefore a different Template.